Essentials of Retailing Instructor Led Course

Designed for retail employees who need a deeper understanding of retail best practice and key business processes.

The class consists of a combination of interactive discussions, practical exercises based on real retailers and lectures led by a retail industry expert.

Target Audience

• Employees new to Retail
• Business analysts
• IT managers and other IT executives
• Store systems managers

Contents

• Retail Trends
• Retail Financials
  • Retail profit models
  • Sample profit and loss statements
  • Balance sheet
  • Cash flow
  • Industry profitability drivers
    
    
• Key Performance Indicators
  • Sales metrics
  • Stock KPIs including  stock turn
  • Shrinkage
  • Margin KPIs including gross margin, markdowns, GMROI
    
    
• Retail Processes - Buying and Merchandising / Category Management
  • Merchandise management overview
  • Merchandise planning
  • Assortment planning
  • Timeframes
  • Open to Buy
  • In-season management
  • Allocation and replenishment
    
    
• Overview of the Supply Chain
  • Key components of supply chain management
  • Difference between a supply chain and a demand chain
    
    
• Marketing
  • Marketing overview
  • Basics of customer relationship management (CRM)
    
    
• Overview of store operations
  • Store operations responsibilities
  • Sales and expenses management
  • Workforce management
  • Space productivity

For more information please contact us at info@deeterwerks.com